ONLINE TICKET
- Online purchasing is possible ten days before the departure date, and at least four hours before the departure time of the train selected.
- Online Purchasing is possible on all network trains (omnibus trains, omnibus air-conditioned trains, direct air-conditioned trains and express), 2nd class, 1st class, comfort class and express.
- After validation of the online purchase, the ticket cannot be refunded.
- You can withdraw your ticket from the railway station counter 5 minutes before the train departure, and by presenting the counter staff :
- The discharge of online payment; the acquittal number of the bank or post office.
- The unique identifier; the alphanumeric number.
- The withdrawal of tickets is done at the following stations: Tunis, Sousse, Sfax, Gabes, Gafsa, Beja, Jendouba, Bizerte and Gaâfour. For other intermediate stations tickets withdrawal is done on trains.
- The acquisition of subscriptions and commercial cards online is possible, but their withdrawal is done at the counters of the preselected railway stations and with the presentation of the followings:
- The availability of space on the new train chosen.
- The new schedule is included in the same day of travel shown on the original ticket.
- The payment of an additional admission fee at the railway station counter for the new schedule.
- You can extend your journey on the same train, provided:
- The train gets there.
- The payment of an additional fee corresponding to the prolongation of the trip.
- The « round trip » ticket is not exchangeable or refundable.
- The online purchase of the round trip ticket is only possible in full price.
- The admission ticket is not exchangeable or refundable.
TERMS OF ONLINE SALES OF SUBSCRIPTIONS AND COMMERCIAL CARDS
- The acquisition of subscriptions and commercial cards online is possible, but their withdrawal is done at the counters of the preselected railway stations and with the presentation of the followings:
- Ordinary subscription :
- Completed form
- Online payment discharge
- 1 photo identification
- Apprentice subscription :
- Copy of the training contract
- Online payment discharge
- 2 photo identification
- School subscription :
- Completed form and endorsed by the educational establishment
- Online payment discharge
- 2 photo identification
- Photocopy of the National Identity Card
- Ordinary subscription :
IMPORTANT : THE PRICE OF THE ONLINE PURCHASE OF ORDINARY SUBSCRIPTIONS, SCHOOL AND APPRENTICES DOES NOT INCLUDE THE AMOUNT OF CARDS CONFECTION THAT IS PAYABLE AT THE RAILWAYS STATION COUNTERS.
- Youth card :
- Online payment discharge
- 1 photo identification
- National Identity Card or student card
- Fidelity card :
- Online payment discharge
- 1 photo identification
- Blue card :
- Online payment discharge
- National Identity Card for national clients / passport for foreign clients
- 1 photo identification for Tunisians
Withdrawal of subscriptions and commercial cards
The withdrawal is done at the counters of the station you have chosen during the execution of the operation:
The counter agent delivers your travel document while stating its date of validity in accordance with the relevant regulation against the initialling of a delivery receipt.
Online payment
Online payment can be made with bank cards or different cards of the Tunisian Post Office (E-dinar, E-dinar UNIVERSAL, Dinar Post, VISA Electron).